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Plenty to smile about from second-time winners

Plenty-to-smile-aboutThere are plenty of beaming smiles at Castle House Dental Practice; it’s recently scooped a prestigious award for the Best Dental Team for the second year in a row.

The highly sought-after title was announced by the Scottish Dentistry Awards at the end of last year. Based at Fairways Business Park, the practice prides itself on exceptional customer care and a
personal touch. From the relaxing waiting room, patients are welcome to enjoy its comfortable sofas, quiet radio and abundance of reading material. With free Wi-Fi and a complimentary tea or coffee (some patients arrive early for this reason!), the experience puts you at ease.

The practice provides first-class care to thousands patients throughout the Highlands. It even has patients who choose to travel from as far north as the islands and from the south of England. It has five dentists, three hygienists, seven nurses, and three reception staff; a combined dental experience and expertise exceeding five decades.

Castle House Dental Practice thrives on educating patients in preventive measures to help avoid the development of serious dental issues that require complex treatment.

So what is the secret to being a winning team? “We are a vibrant and caring practice that puts patients at the forefront of all that we do,” said practice manager Anita Leeming. “We will always
ensure that patients are well looked after and comfortable.

“Some of our team have even been known to get changed and walk an elderly patient to the bus stop (the practice is on a regular bus route). We are more like a family. We enjoy what we do and it
shows. We also have a strong competitive streak!

“We run in-house competitions to paint the best egg at Easter and carve a creative pumpkin at Halloween. We ask our patients and anyone who may visit us to vote. We have team days, themed lunches and charity events. The good humour certainly livens the atmosphere and creates a fun environment while maintaining a high standard of  professional care.” Patients are also encouraged to comment on any competitions on its Facebook page.

Castle House Dental Practice provides a broad range of treatment from regular dental care for all the family to cosmetic dentistry and implants – an increasingly popular alternative to dentures. “We love making smiles look as natural as possible,” Anita explained. “One of the nicest things about restoring a perfect smile is that people become more confident.

“Perhaps the next time we see them they’re smiling or laughing more and wearing brighter clothes. You can never underestimate the true power of a smile. It can really help people to shine inside and out.”

As a member of Highland Dental Plan, Castle House Dental patients can pay a monthly premium to spread the cost of treatment (offering maintenance and full care plans).

In addition to restoring perfect smiles, the clinic offers facial rejuvenation in the form of Botox. The facilities are well set up to follow infection control procedures, making it an ideal provider. Consultations are free and treatment can often be booked in to coincide with any other dental checkup so only one trip is necessary.

Botox involves injecting purified protein to relax and soften the activity of certain muscles, which in turn helps prevent fine lines from becoming more pronounced.

“We pay particular attention to how we use Botox,” Anita added. “It’s important to use it sparingly to enhance someone’s natural beauty – using too much looks artificial.

“We find that more men come to us now because they have seen the positive results and they want to give their looks a boost. Often a furrowed brow or exaggerated lines on the forehead can make someone appear aggressive. A treatment can dramatically lessen this appearance, and have a positive impact on their ability to communicate.”

Castle House Dental Practice also offers an emergency service for registered patients and will always try to accommodate those who are not registered. It has a user-friendly website that should answer any questions you may have, and is always available by email.

With designated parking, the practice is easily accessible for wheelchair users and for parents with young children.

If you’ve recently moved to the area, or are looking for a new dentist, call Castle House Dental Practice on: 01463 234598.